Then, please help to provide the result of my above information (this is very important for troubleshooting this issue): Do you have any updates about above information? Each local account is configured with their Office 365 credentials. concerning SKYPE. Having problems with your Skype for Business calls? This was fine for a few Author. Try or purchase Audio Conferencing in Microsoft 365 or Office 365, Enable or disable sending emails when Audio Conferencing settings change. I will re-open the case this week. To further investigate, please answer the questions below: I will wait for your response. Otherwise, may Remove the user’s Audio Conferencing license, wait for a couple hours, and reassign the license. Only time I've seen it enabled was when you use a certified trunk. Have you tired another network environment or PC with same Skype for Business account? Thanks for your feedback, it helps us improve the site. Please do not hesitate to reply to this post if the issue still persists. Close. I've checked for updated drivers, deleted caches, sip profiles, etc. Commented: 2017-05-19. . Because of this Skype for Business Limitation, instead of a second profile for training purposes, our trainers now use VMs in Hyper-V (Windows 10). Provisioning Skype for Business Server users for Teams Audio Conferencing was not supported until that date. An Internet connection is the most likely culprit. Re: SfB drops connection every 37 seconds. I have sent in a bug report for them to fix....hopefully it will be fixed soon. This automatically logs a user out of Skype when the switch to another windows profile, helping to prevent the 37 second disconnect error. Thanks in advance. 02:54 PM Should you have other concern or queries, do not hesitate to ask the Community again. This issue depend on mac running bootcamp (Windows 10). Check the result against the speed your ISP is supposed to be providing. First of all I suggest to upgrade to a currently supported software version. Archived. . I have not had any communication about this at all, and we still have the issue with the latest client. While this isn't a workaround for your use case, we are affected by the same pain point :). It is now supported and is a component of Meetings First. Update your hardware. For now, use this as a reference when you are troubleshooting potential issues with getting Audio Conferencing set up and working for the people using Skype for Business in your organization. Community to share and get the latest about Microsoft Learn. Thanks for your feedback, it helps us improve the site. Have you checked the Windows updates and Skype for Business updates? The most common culprit for Skype call dropping is the quality of the internet connection. Remember, even if everything’s good at your end, the other participant might have a problem with their connection. Improve your signal. After months of pulling my hair out, I had a stroke of luck and diagnosed it. support...TY. Plantronics + Polycom. Our trainers previously maintanied a separate, clean profile on their machine that they used for technology demonstrations. Hello, We have some of our users reporting issues where the camera feed from a Skype for business meeting drops if the meeting is longer than 30 minutes. May I know if you used additional Headset for Skype for Business call? When a caller dials in to a conference bridge after the meeting has been locked by a Skype for Business user, there isn't a notification in the Skype for Business app stating that the user is waiting in the lobby. Just to clarify, is the issue with Skype-to-Skype calling or calling to mobiles/landlines? Scheduled event triggered "On local disconnect from a user session on local machine" This runs a batch file containing a single line: "C:\Program Files (x86)\greiginsydney\bounSky 2015\bounSky 2015.exe" /site=0, You could take the next step and reconnect to a site "On local connection to a user session on local machine". Make sure your Windows version is up to date. If more than one user is signed in (to Windows and to Skype for Business), then the currently active user's SfB sessions will drop every 37 seconds. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Longer answer - SfB is intended primarily for domain joined/managed SMB to Enterprise IT. Empowering technologists to achieve more by humanizing tech. The RealPresence Trio 8800 is on firmware version 5.7.1.4145. Webcam drops camera feed after 30 minutes, Re: Webcam drops camera feed after 30 minutes. masteritlion. 1. Great! During a call, the connection indicator is displayed and clicking it provides additional information. The article did not resolve the problem. It's a 100% reproducible bug, but the Microsoft support person didn't appear willing to escalate it to the product team; instead, he started trying to get me to downgrade to earlier versions of Windows and Office.

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